二級工人的主要工作為提供：
(a) 信差職務，包括在室內及戶外收取及派遞文件及其他物品；
(b) 體力勞動工作，如搬運家具、設備和物料，清潔辦公室設備及器材，佈置會議場地等；
(c) 茶水服務，包括清潔茶房工作；
(d) 辦公室的簡單支援工作，如在櫃枱接待訪客、影印、傳真文件、寄信以及把文件分類／釘裝；以及
(e) 與辦公室保安相關的職務，包括開啟／鎖上辦公室出入口等。
備註：
(1) 每星期淨工作45小時。可能須不定時工作及輪班當值(包括星期六、日及公眾假期)；以及執行緊急支援職務及戶外工作。
(2) 獲取錄的申請人將由其聘用部門的部門首長負責職系管理。如有需要，獲取錄的人員（在職的乙類人員除外）須接受部門間調職安排，以填補其他決策局／部門內同一職系的職位空缺和擔任同一職系下不同種類的職務。

A Workman II is mainly deployed on performing –
(a) messengerial duties such as indoor and outdoor collection and delivery of documents and items;
(b) general labour duties such as moving furniture, equipment and stores items, cleansing of equipments and appliances, setting up venues for meetings, etc.;
(c) pantry services, including cleansing work for pantry;
(d) general office support duties including manning of office reception counters, photocopying, sorting/binding and faxing of documents, mailing letters, etc.; and
(e) office security related duties, including opening/locking office entrances, etc.
Remarks:
(1) Required to work 45 hours net per week. May be required to work irregular hours and shifts (including Saturdays, Sundays, and Public Holidays); and perform emergency relief duties and outdoor duties.
(2) Successful candidates will be under the grade management of the head of the bureau/department to which they are appointed. Except for those who are serving Category B staff, they are subject to posting to fill vacancies and carry out different duties in the same grade in other Government bureaux/departments when the need arises.