(a) 根據計劃規則，就保險公司提交註冊成為自願醫保產品提供者的申請，進行初步審核；
(b) 根據計劃規則，就保險公司為其保險產品申請成為自願醫保認可產品而提交的申請，進行初步審核；
(c) 支援計劃的執行及監管工作，包括就自願醫保產品提供者的業務常規進行循規審查，以及就可能不合規的情況進行循規調查；
(d) 支援計劃的檢討及發展工作，包括分析有關市場數據及統計數字；
(e) 支援自願醫保的宣傳推廣和消費者教育工作；
(f) 處理關於自願醫保的投訴；以及
(g) 履行其他由上級指派的職務。

背景:

自願醫保計劃(自願醫保)是食物及衞生局就個人償款住院保險產品推行的一項政策措施，承保機構和消費者的參與均屬自願性質。在這計劃下，自願參與的承保機構須提供食物及衞生局認可為符合計劃要求的個人住院保險產品，供消費者選擇是否申請投保。

自願醫保計劃辦事處是食物及衞生局轄下的常規辦事處，職責包括為參與計劃的承保機構註冊，審核個人償款住院保險產品以確認產品的認可資格，執行計劃的規管，推行宣傳及消費者教育項目，監察計劃成效，發放訊息及整理統計數據，與處理查詢及投訴等。

(a) Conduct initial vetting of applications from insurance companies for registration as VHIS Providers in accordance with the relevant scheme rules;
(b) Conduct initial vetting of applications from insurance companies for product certification of insurance plans as VHIS compliant plans in accordance with the relevant scheme rules;
(c) Support the work of scheme enforcement and supervision, including to conduct compliance check of business practices of VHIS Providers and non-compliance investigation;
(d) Support the work of scheme review and development, including to analyse the relevant market data and statistics;
(e) Support the work of publicity, promotion and consumer education of the VHIS;
(f) Handle complaints related to VHIS; and
(g) Carry out other duties as assigned by the supervisors.

Background:

Voluntary Health Insurance Scheme (VHIS) is a policy initiative implemented by the Food and Health Bureau (FHB) in respect of individual indemnity hospital insurance products. The scheme is based on voluntary participation by insurers and consumers. Under the scheme, the participating insurers offer individual hospital insurance plans that are certified by FHB to be compliant with the scheme requirements. It is voluntary for consumers to purchase the plans.

The VHIS Office is a regular office set up under the FHB to implement the VHIS. Its duties include registration of the participating insurers, vetting of individual indemnity hospital insurance plans for certification of compliance status, enforcement of scheme rules, undertaking of publicity and consumer education programs, monitoring of scheme performance, information dissemination and compilation of statistics, as well as handling of enquiries and complaints, etc.