The Digitisation Manager is expected to work for the Chief Digital Officer and work closely with the Information Technology (IT) Team to bring about a step change in the provision and support of external digital service and internal efficiency and productivity enhancement tools, so that InvestHK can enhance its service delivery and work effectiveness. Detailed responsibilities include the following:

• (i)To support InvestHK’s digitisation initiative in re-designing business and operations processes for improving external customer service and internal process efficiency;
• (ii)To research and recommend the use of digital technologies to transform or enhance current model of service delivery and provide new ideas and value-producing opportunities;
• (iii)To research and analyse the business needs of InvestHK’s Head Office and its overseas offices to align with larger digitisation and service innovation agenda of the department;
• (iv)To identify critical processes to digitalise to maximise efficiency and effectiveness of programmes, and to assist with process mapping of existing practices and process to aid with digitalisation;
• (v)To support and coordinate the planning, design and implementation of the digital transformation programme of the department; and
• (vi)To work with IT team and different expert user groups and champions to implement the digitisation projects.

• (a)A minimum of five years of relevant full-time work experience in digitisation project management, work flow automation and business process re-engineering;
• (b)A Bachelor’s degree in computer science, information technology, business analytics or related disciplines from a Hong Kong university, or equivalent;
• (c)Good management skills in requirement analysis, problem-solving and presentation;
• (d)Good communication skills in Chinese and English;
• (e)Attentive to details, responsible, self-motivated and well-organised;
• (f)Strong systems thinking and problem-solving skills to identify linkages in issues and propose practical yet scalable solutions; and
• (g)Excellent facilitation and inter-personal skills to engage external and internal stakeholders across all levels.