• (a)To supervise a team of staff in administering financial assistance schemes and applications for Continuing Education Fund (CEF), including scrutinizing and reviewing applications, approving amendments to the data captured in computer systems, etc.;
• (b)To perform scheme support duties, such as handling appeal cases, preparing replies to enquiries and complaints, planning and conducting user acceptance tests of computer systems, updating operation manuals, compiling statistical returns, updating websites, etc.;
• (c)To carry out special investigation duties on applications of financial assistance schemes and to conduct on-site / online inspections and authentications to ensure that the CEF courses are properly delivered by course providers;
• (d)To supervise the work of clerical staff; and
• (e)To perform any other duties as assigned by supervisors.

Note: Subject to operational requirement of the department, the appointed candidate may be required to perform shift duties, work irregular hours and overtime (including on Saturdays, Sundays and public holidays). He / She will be deployed to work in offices of the Working Family and Student Financial Assistance Agency.

Candidates should have –

• (a)A local degree or equivalent;
• (b)A minimum of 3 years’ post-qualification full-time working experience with good job records, including 1 year at managerial level;
• (c)Have good command of both Chinese and English and met the language proficiency requirements of "Level 2" in the two language papers (Use of Chinese and Use of English) in the Common Recruitment Examination (CRE) or equivalent (please refer to the Notes
• (1)and
• (2)below);
• (d)Possess good communication skills and be able to work and solve problems independently; and
• (e)Have good computer knowledge.