支援服務助理主要負責執行多個範疇的一般文書職務，包括
(a) 一般行政及文書支援服務；
(b) 為計劃或活動提供支援；
(c) 顧客服務；
(d) 處理公眾查詢投訴；
(e) 擔任一般勞動職務 (包括接收及發放物料)；以及
(f) 執行其他獲指派的職務。

獲聘的申請人會調派到勞工處不同科別的辦公室，工作地點分佈不同區域，工作安排將視乎有關科別的服務需求而定。獲聘的申請人不會有調職安排，並可能須執行戶外工作和逾時工作、不定時或輪班工作，以及在星期六、星期日和公眾假期上班。

(a) To provide general administrative and clerical support;
(b) To provide support services for the operation of particular schemes or events;
(c) To provide reception services and assist in customer services duties;
(d) To assist in handling enquiries and complaints from the public;
(e) To provide labouring services including the issue and receipt of stores; and
(f) To discharge any other duties as and when required.

Remarks:
(a) Successful candidates will be assigned to work in different office locations at the sole discretion of the Labour Department and the work arrangements in respective offices will be subject to the service needs of the offices concerned. However, the successful candidates will not be eligible for posting.

(b) May be required to perform outdoor work and work overtime, irregular hours or shifts, and on Saturdays, Sundays and public holidays.