(1) 審核及處理各項政府資助計劃的申請，並核實申請人提交的證明文件；
(2) 負責收集、發送、記錄、整理及歸檔各項政府資助計劃的申請書及相關文件；
(3) 在電腦系統中輸入各項政府資助計劃的資料，並執行其他文書工作，例如打字、影印及文件派送等；
(4) 提供櫃位服務、處理公眾查詢，以及就各項政府資助計劃的相關事宜聯絡申請人及相關人士；及
(5) 執行主管指派的其他職務。

註：視乎部門的運作需要，成功獲聘者可能須從事外間工作、輪班當值、不定時工作及超時工作（包括星期六、日及公眾假期）。他／她會被分派到在職家庭及學生資助事務處指派的任何地點工作。

(1) To vet and process applications for various government financial assistance schemes and to verify supporting documents submitted by applicants;
(2) To collect, dispatch, record, sort and file applications and related documents through various channels for various government financial assistance schemes;
(3) To input information of various government financial assistance schemes in computer systems and perform other clerical duties, such as typing, photocopying, and delivering documents, etc.;
(4) To provide counter service, to handle public enquiries and to contact applicants and related parties on matters related to various government financial assistance schemes; and
(5) To perform any other duties as assigned by supervisors.


Note: Subject to operational requirement of the department, the appointed candidate may be required to work outdoor, perform shift duties, work irregular hours and overtime (including on Saturdays, Sundays and public holidays). He / She will be deployed to work in any location as assigned by the Working Family and Student Financial Assistance Agency.