申請人必須 -
(1) (a) 在香港中學文憑考試五科考獲第2級或同等[註(1)]或以上成績[註(2)]，其中一科為數學，或具同等學歷；或 (b) 在香港中學會考五科考獲第2級[註(3)]／E級或以上成績[註(2)]，其中一科為數學，或具同等學歷；
(2) 符合語文能力要求，即在香港中學文憑考試或香港中學會考中國語文科和英國語文科考獲第2級[註(3)]或以上成績，或具同等成績；
(3) 有最少兩年全職行政、處理資助計劃或客戶服務的工作經驗；有在政府部門／公營機構的相關工作經驗者佔優；
(4) 中英文俱佳。能操流利普通話或其他語言者佔優[註(4)]；
(5) 具備良好電腦應用知識；以及
(6) 邏輯思維、客戶服務及溝通技巧俱佳。

證明文件：在提交申請表格時，申請人必須提供證明文件以證明他們獲得上述的學歷和工作經驗(包括現職工作)；倘若申請人未能提供此等證明文件，申請將不獲受理。

Candidates should have –
(1) (a) Level 2 or equivalent [Note (1)] or above in five subjects including Mathematics in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) [Note (2)], or equivalent; or (b) Level 2 [Note (3)] / Grade E or above in five subjects including Mathematics in the Hong Kong Certificate of Education Examination (HKCEE) [Note (2)], or equivalent;
(2) met the language proficiency requirements of Level 2 [Note (3)] or above in Chinese Language and English Language in HKDSEE or HKCEE, or equivalent;
(3) a minimum of two years’ full-time working experience in administration work, administration of financial assistance schemes or customer service work, with experience in the Government/public sector organisation being an advantage;
(4) good command of both Chinese and English. Proficiency in Putonghua or other languages is an advantage [see Note 4];
(5) equipped with good computer knowledge; and
(6) good logical thinking, customer service and communication skills.

Supporting Document: Applicants must provide the supporting documents proving that they have attained the above-mentioned academic qualifications and working experience (including current job) when submitting application forms. Applications will not be considered if the applicants fail to provide the supporting documents.