申請人必須－ (A)(i) 在香港中學文憑考試五科考獲第3級或同等(註1)或以上成績(註2)，或具備同等學歷，並具最少兩年全職擔任主管／管理級職務的工作經驗；或 (ii) 在香港高級程度會考兩科高級程度科目考獲Ｅ級或以上成績，以及在香港中學會考另外三科考獲第3級(註3)／C級或以上成績(註2)，或具同等學歷，並具最少兩年全職擔任主管／管理級職務的工作經驗；或 (iii) 在香港中學文憑考試五科考獲第2級或同等或以上成績，或具同等學歷，並具最少五年全職擔任主管／管理級職務的工作經驗；或 (iv) 在香港中學會考五科考獲第2級(註3)／Ｅ級或以上成績(註2)，或具備同等學歷，並具最少五年全職擔任主管／管理級職務的工作經驗； (B) 在香港中學文憑考試或香港中學會考中國語文科及英國語文科考獲第２級或以上成績，或具同等學歷(註3)； (C) 具良好的溝通技巧及人際關係；具顧客服務經驗更佳； (D) 能操流利廣東話及英語，通曉普通話更佳；及 (E) 具良好的中文書寫技巧。

Candidates should – (A)(i) have Level 3 or equivalent (Note 1) or above in five subjects in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) (Note 2), or equivalent, and have at least 2 years’ full-time working experience at supervisory level; OR (ii) have Grade E or above in two subjects at Advanced Level in the Hong Kong Advanced Level Examination and Level 3 (Note 3) / Grade C or above in three other subjects in the Hong Kong Certificate of Education Examination (HKCEE) (Note 2), or equivalent; and have at least 2 years’ full-time working experience at supervisory level; OR (iii) have Level 2 or equivalent (Note 1) or above in five subjects in HKDSEE (Note 2), or equivalent; and have at least 5 years’ full-time working experience at supervisory level; OR (iv) have Level 2 (Note 3) / Grade E or above in five subjects in HKCEE (Note 2), or equivalent, and have at least 5 years’ full-time working experience at supervisory level. (B) have Level 2 or above in Chinese Language and English Language in HKDSEE or HKCEE, or equivalent (Note 3); (C) have good interpersonal and communication skills; experience in customer service would be an advantage; (D) be able to speak fluent Cantonese and English, preferably with knowledge of Putonghua; and (E) good command of written Chinese.