A Health Surveillance Supervisor is mainly deployed on –

• (A)
  • (i)supervising a team of Health Surveillance Assistants (HSAs) to conduct checking on body temperature of travellers;
  • (ii)deploying HSAs to different posts, and;
  • (iii)handling special cases referred by HSAs at border control points;
• (B)arranging duty rosters for the HSAs;
• (C)liaising with Headquarters for logistics supplies/maintenance of stores & equipment and with other Government Departments and organisations for operational issues;
• (D)assisting in implementing port health measures at border control points as directed by Port Health Office;
• (E)manning a 24-hour control and support centre;
• (F)coordinating with other Health Surveillance Supervisors (HSSs) at border control points;
• (G)assisting in drafting operating procedures/written instructions to HSSs and HSAs at border control points;
• (H)consolidating daily statistical returns from various border control points;
  • (I)assisting Port Health Office in the deployment of manpower and other resources to border control points to support the smooth implementation of various border health check measures and other ad-hoc project of his respective border; and
• (J)performing general administrative duties assigned by the Department.

Candidates should –

• (A)
  • (i)have Level 3 or equivalent (Note 1) or above in five subjects in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) (Note 2), or equivalent, and have at least 2 years’ full-time working experience at supervisory level; OR
  • (ii)have Grade E or above in two subjects at Advanced Level in the Hong Kong Advanced Level Examination and Level 3 (Note 3) / Grade C or above in three other subjects in the Hong Kong Certificate of Education Examination (HKCEE) (Note 2), or equivalent; and have at least 2 years’ full-time working experience at supervisory level; OR
  • (iii)have Level 2 or equivalent (Note 1) or above in five subjects in HKDSEE (Note 2), or equivalent; and have at least 5 years’ full-time working experience at supervisory level; OR
  • (iv)have Level 2 (Note 3) / Grade E or above in five subjects in HKCEE (Note 2), or equivalent, and have at least 5 years’ full-time working experience at supervisory level.
• (B)have Level 2 or above in Chinese Language and English Language in HKDSEE or HKCEE, or equivalent (Note 3);
• (C)have good interpersonal and communication skills; experience in customer service would be an advantage;
• (D)be able to speak fluent Cantonese and English, preferably with knowledge of Putonghua; and
• (E)good command of written Chinese.