The main duties include:

• (a)To perform daily work, such as answering inquiries, handling applications and assisting in handling complaints, of a telephone contact center;
• (b)To perform computer data input, data processing and data analysis;
• (c)To provide logistics support to the office and to perform general clerical work such as filing; and
• (d)To perform outdoor duties such as dispatch of documents. The hours and venues of work may be varied having regarded to the operational needs of the department. The successful candidate may be required to work irregular hours, including evenings and weekends.

This position is open to both male and female. Applicants should have –

• (a)Completed Secondary 5, or equivalent;
• (b)Good command of both Chinese and English;
• (c)Good Chinese and English typing skills;
• (d)Proficiency in the use of computer software, such as MS Word, Excel and PowerPoint; and
• (e)Good communication skills.

(Preference will be given to candidates who have relevant working experience in telemarketing or related services.)