A Health Surveillance Supervisor is mainly deployed on -

• (a)
  • (i)supervising Health Surveillance Assistants (HSAs) and outsourced health surveillance teams to conduct checking on body temperature of travellers;
  • (ii)reporting working performance of outsourced health surveillance teams to the Department;
  • (iii)deploying HSAs and contractor staff to different posts, and;
  • (iv)handling special cases referred by HSAs and contractor staff at border control points;
• (b)arranging duty rosters for the HSAs;
• (c)liaising with Headquarters for logistics supplies/maintenance of stores & equipment and with other Government Departments and organisations for operational issues;
• (d)assisting in implementing port health measures at border control points as directed by Port Health Office;
• (e)manning a 24-hour Communication and Support Centre;
• (f)coordinating with the contractor staff and other Health Surveillance Supervisors (HSSs) at border control points;
• (g)assisting in drafting operating procedures/ written instructions to HSSs, HSAs and contractor staff at border control points;
• (h)consolidating statistical returns from various border control points;
  • (i)assisting Port Health Office in the deployment of manpower and other resources to border control points to support the smooth implementation of various border health check measures and other ad-hoc project of his respective border; and
• (j)performing general administrative duties assigned by the Department.

(Remarks : A Health Surveillance Supervisor is required to perform outdoor duties and work shift. He/ She is also required to wear uniform whilst on duty. Working venues include border control points at Lok Ma Chau, Man Kam To, Sha Tau Kok, Lo Wu, Lok Ma Chau Spur Line; Shenzhen Bay Port, China Ferry Terminal, Macau Ferry Terminal and Kai Tak Cruise Terminal, etc.)

Candidates should -

• (a)
  • (i)have Level 3 or equivalent (Note 1) or above in five subjects in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) (Note 2), or equivalent, and have at least 2 years’ post-qualification full-time working experience at supervisory level; OR
  • (ii)have Grade E or above in two subjects at Advanced Level in the Hong Kong Advanced Level Examination and Level 3 (Note 3)/ Grade C or above in three other subjects in the Hong Kong Certificate of Education Examination (HKCEE) (Note 2), or equivalent; and have at least 2 years’ post-qualification full-time working experience at supervisory level; OR
  • (iii)have Level 2 (Note 3)/ Grade E or above in five subjects in HKCEE (Note 2), or equivalent, and have at least 5 years’ post-qualification full-time working experience at supervisory level;
• (b)have met the language proficiency requirements of Level 2 (Note 3) or above in Chinese Language and English Language in HKDSEE or HKCEE, or equivalent;
• (c)have good interpersonal and communication skills; experience in customer service would be an advantage;
• (d)be able to speak fluent Cantonese and English, preferably with knowledge of Putonghua; and
• (e)have good command of written Chinese (Note 4).