To handle enquiries and complaints from the public through phone, email, etc. Interviews will be arranged in late Sep 2018. Successful candidate is required to assume duty in mid-Oct 2018 the earliest and are subject to deployment to the 1823 offices in Yau Ma Tei or Kwai Chung.

Candidate should - <br>

• (a)have attained Level 2 or equivalent or above in five subjects including Chinese Language and English Language in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) (Note 1), or equivalent; or Level 2 / Grade E or above in five subjects including Chinese Language and English Language in the Hong Kong Certificate of Education Examination (HKCEE) (Note 2), or equivalent; and <br>
• (b)have at least one year of full-time working experience, preferably in call centre operation or customer service; and <br>
• (c)be fluent in English and Cantonese, fluency in Putonghua is an advantage; and <br>
• (d)be familiar with PC applications and have Chinese word processing speed of 10 words per minute. <br>Applicants are required to take Chinese word processing speed assessment. <br>Continuous employment will be given to those who pass the post-training assessments.