(a) 處理在職家庭津貼(職津)計劃、以個人為申請單位的鼓勵就業交通津貼(個人交津)計劃及其他財政計劃的申請；
(b) 處理公眾人士提出有關職津計劃、個人交津計劃及其他財政計劃的查詢及投訴；
(c) 提供櫃台服務；
(d) 處理辦公室的一般文書工作；
(e) 協助推廣職津計劃、個人交津計劃及其他財政計劃(包括戶外推廣活動)；以及
(f) 處理由上級指派的其他工作。

註：視乎部門的運作需要，受聘人可能需不定時工作及於星期六、日及公眾假期上班。他／她也可能被分派到部門其他部別工作。

(a) To process applications for the Working Family Allowance (WFA) Scheme, the Individual-based Work Incentive Transport Subsidy (I-WITS) Scheme and other financial scheme;
(b) To handle public enquiries and complaints in relation to the WFA Scheme, the I-WITS Scheme and other financial scheme;
(c) To provide counter service;
(d) To handle general clerical duties;
(e) To assist in promoting the WFA Scheme, the I-WITS Scheme and other financial scheme (including outdoor promotional activities); and
(f) To perform any other duties as assigned by the supervisors.

Note: Subject to operational requirement of the department, the successful candidate may be required to work irregular hours on shift and on Saturdays, Sundays and public holidays. He / She may also be deployed to work in other Division within the same Department.