二級工人主要負責以下工作：
(a) 一般體力勞動職務，例如派送大型文件、清理文件交收盆內文件、搬運檔案、物料、家具及辦公室器材等；
(b) 布置會議和活動場地、辦公地方的清潔和執拾工作，以及茶房職務；
(c) 信差職務，包括在室內及戶外親身送遞／收取和派遞文件和檔案，以及其他寄件服務；
(d) 一般辦公室支援工作，例如開啓和鎖上辦公室大門、傳真／影印／分揀／釘裝／碎毀文件、檢索／貯存檔案，以及其他相關職務等；
(e) 櫃檯接待工作、接聽來電和解答簡單查詢；以及
(f) 上級指派的任何其他職務。
［註：
(a) 如有需要，二級工人（在職的乙類人員除外）須調往其他局／部門同一職系的職位，以填補空缺和執行不同職務。
(b) 二級工人每星期須淨工作45小時（不包括用膳時間），及須不定時工作及／或逾時工作。］

A Workman II is mainly deployed to perform –
(a) general manual duties such as delivering bulky despatches, clearing of in / out trays, moving files, stores, furniture and office equipment, etc.;
(b) setting-up of venues for meetings and functions, cleaning and tidying work in office areas and pantry duties;
(c) messengerial duties including indoor and outdoor by-hand / receipt and delivery of documents, files and other mailing services;
(d) general office support work such as opening / locking of office doors, faxing / duplicating / sorting / binding / shredding of documents, retrieval / shelving of records and related duties, etc.;
(e) reception duties at counter, answering telephone calls and simple enquiries; and
(f) any other duties as assigned by senior officers.
[Note :
(a) Workmen II (except for serving Category B officers) are subject to posting to fill vacancies and carry out different duties in the same grade in other bureaux / departments when the need arises.
(b) Workmen II are required to work 45 hours net per week (excluding meal break) and may be required to work irregular hours and/or perform overtime duties when necessary.]