申請人需要 –
1. 執行自願醫保計劃的宣傳和推廣項目，涵蓋社交媒體、網絡媒體、實體宣傳活動和消費者教育項目；
2. 協助自願醫保計劃網頁、Facebook、YouTube，以及其他宣傳渠道的內容開發，當中包括小冊子、宣傳單張、廣告和在線影片等；
3. 協助採購社交媒體管理、出版和組織活動的外判服務，與服務供應商協作並監督其表現，以確保良好的服務質素；
4. 協助舉辦消費者教育項目活動，例如在公共圖書館和學校舉辦巡迴展覽和說故事環節等；以及
5. 有需要時，履行其他由上級指派的職務(包括執行計劃和處理投訴相關的工作)。

背景
自願醫保計劃(自願醫保)是食物及衞生局就個人償款住院保險產品推行的一項政策措施，承保機構和消費者的參與均屬自願性質。在這計劃下，自願參與的承保機構須提供食物及衞生局認可為符合計劃要求的個人償款住院保險產品，供消費者選擇是否申請投保。
自願醫保計劃辦事處是食物及衞生局轄下的常規辦事處，職責包括為參與計劃的承保機構註冊，審核個人償款住院保險產品以確認產品的認可資格，執行計劃的規管，推行宣傳及消費者教育項目，監察計劃成效，發放訊息及整理統計數據，與處理查詢及投訴等。

The Candidate is required to –
1. execute the publicity and promotional campaigns for the Voluntary Health Insurance Scheme (VHIS) that cover social media, online media, publicity events, and consumer education programmes;
2. assist in the content development for the VHIS official website, Facebook, YouTube and other publicity materials including booklet, pamphlet, advertorials and online videos;
3. assist in procuring outsourced services in respect of social media management, publication and event organisation, and coordinate with service providers and monitor their performance to ensure their satisfactory delivery of services;
4. assist in organising consumer education programmes such as roving exhibitions and storytelling sessions in public libraries and schools; and
5. perform other duties assigned by the supervisors (including scheme enforcement, complaint handling) as and when necessary.

Background
Voluntary Health Insurance Scheme (VHIS) is a policy initiative implemented by the Food and Health Bureau (FHB) in respect of individual indemnity hospital insurance products. The scheme is based on voluntary participation by insurers and consumers. Under the scheme, the participating insurers offer individual indemnity hospital insurance plans that are certified by FHB to be compliant with the scheme requirements. It is voluntary for consumers to purchase the plans.
The VHIS Office is a regular office set up under the FHB to implement the VHIS. Its duties include registration of the participating insurers, vetting of individual indemnity hospital insurance plans for certification of compliance status, enforcement of scheme rules, undertaking of publicity and consumer education programs, monitoring of scheme performance, information dissemination and compilation of statistics, as well as handling of enquiries and complaints, etc.