Position

• (a)The main duties include –
• (a)to partner with Employment Officers in conducting interviews and providing employment advisory services to EM job seekers in need, including provision of information on labour market and training/ retraining courses, job search advice, conducting career aptitude test, matching EM job seekers to suitable jobs, etc.;
• (b)to support the organisation of employment briefings and provide follow-up services for EM job seekers;
• (c)to assist in canvassing vacancies suitable for EM job seekers, and identifying and referring suitable EM job seekers to employers based on their selection criteria;
• (d)to provide support for staging and publicising job fairs, and render on-site assistance in job fairs;
• (e)to assist in the production of publicity materials, reaching out to and maintaining liaison with members of the EM community to promote the employment services of the Labour Department; and
• (f)to assist in discharging other general clerical duties in office.

Position

• (b)The main duties include –
• (a)to assist in providing simple interpretation and translation service to ethnic minorities (“EMs”) such as introducing the public services provided by the Labour Department, facilitating their completion of forms etc.;
• (b)to liaise with customers including but not limited to EMs for building up and maintaining customer relationship and collecting feedback;
• (c)to provide general support for manning reception counters and receiving incoming calls;
• (d)to provide support for preparing and conducting various activities and programmes, including but not limited to those for EMs;
• (e)to assist in discharging other general clerical duties in office including receipt and dispatch service; and
• (f)to undertake other duties as assigned by supervisors.

Candidates should –

• (a)have completed Secondary 4 or equivalent;
• (b)be able to communicate in English or Chinese in written and spoken forms;
• (c)be proficient in at least one of the following South Asian languages in written and spoken forms: Urdu, Hindi, Nepali, Punjabi, Indonesian, Tagalog and Thai;
• (d)have basic computer and Internet knowledge; and
• (e)have knowledge in word processing in English or Chinese and at least one of the above South Asian languages. Preference will be given to candidates who have good understanding of the culture and practices of at least one South Asian ethnicity.