二級工人主要負責以下工作：

(a) 在辦事處內及辦事處外的接收和派送文件職務，並協助收發車輛裝卸貨物；

(b) 執行一般雜務工作，例如運送／派發大型文件、搬運貨物、家具和辦公室設備，以及布置舉行會議的場地；

(c) 執行一般辦公室支援工作，包括影印文件、操作簡單的辦公室器材，以及開啓和鎖上辦公室門；

(d) 在辦公室範圍內執行清潔收拾的工作；

(e) 執行茶房職務，例如供應茶水、清洗茶缸和更換蒸餾水瓶；以及

(f) 在接待處當值。

(備註：二級工人可能須輪更、不定時、逾時、在戶外、和在惡劣天氣情況下工作，並須接受其聘用部門內的職位安排及調派。如有需要，他們須接受調職至其他決策局／部門，以填補同一職系的職位空缺和執行同一職系下不同的職務。 )

A Workman II is mainly deployed on –

(a) indoor and outdoor receipt and despatch duties and to assist with the loading and unloading of departmental vehicles;

(b) general labour duties such as delivering bulky documents, moving stores, furniture and office equipment, and setting up venues for meetings;

(c) general office support duties including photocopying work, operating simple office equipment, opening and locking office doors;

(d) cleaning and tidying work in office areas;

(e) pantry duties such as boiling water, cleaning tea urns and replenishing distilled water; and

(f) manning reception counters.

(Remark: Workmen II may be required to work shifts, irregular hours, overtime, outdoor and in adverse weather conditions. They are subject to posting and transfer within the department to which they are appointed, and are also subject to posting to fill vacancies and carry out different duties in the same grade in other bureaux / departments when the need arises.)