A Senior Information Technology Officer (SITO) is mainly deployed on the following types of work –

• (1)To assist GL LAN Administrator (LAN Admin) and Senior IT Manager (SITM) to supervise Information Technology Officers and Technical Support Assistants on provision of IT technical supporting services to the Laboratory;
• (2)to assist LAN Admin and SITM on monitoring the performance of contractors on implementation of IT services / projects;
• (3)to prepare requirement specifications for purchasing IT related products and services and conduct acceptance test for hardware and software according to the respective specifications;
• (4)to support, monitor and administrate various IT systems;
• (5)to provide advice and technical supports on planning and updating the IT infrastructure facilities for meeting with the Laboratory’s operational needs;
• (6)to perform acquisition and installation of hardware, software and implementation services of various IT systems;
• (7)to assist the Departmental IT Security Officer (DITSO) and SITM on implementation of IT security measures in compliance with Government IT Security Standards;
• (8)to provide technical support and monitoring of IT infrastructure and IT security-related activities;
• (9)to assist the LAN Admin and SITM to perform various administrative tasks on IT matters; and
• (10)to perform other duties as required by LAN Admin and SITM.

Candidates should have: (Note 1)

• (a)a bachelor’s degree in Computer Science, Information Technology (IT) or related discipline from a Hong Kong university, or equivalent;
• (b)attained Level 2 or above in Chinese Language and English Language in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) or Hong Kong Certificate of Education Examination (HKCEE), or equivalent (Note 2) ;
• (c)at least 5 years’ relevant experience in the design, operation and maintenance, troubleshooting, and project management services of sizable enterprise networks, server infrastructure, and data centre; and
• (d)solid working experience of IT project implementation and work with contractors.

Other Requirements:

Candidates should also have knowledge and/ or experience in the following areas:

• (i)Knowledge of IT systems and services (mainly in network and server) market research, design, implementation, testing, administration, etc.;
• (ii)Knowledge of network systems including core, data centre interconnect, DNS, network access control, proxy, firewall, internet gateway, network monitoring, VPN appliance, wireless network etc.;
• (iii)Knowledge of networking techniques including IPSec VPN, SDN, SD-WAN, SNMP, DNSSEC, packet capture, 802.1x, etc.;
• (iv)Knowledge in server-related services such as LDAP, AD, group policy, etc.;
• (v)Knowledge of VM Infrastructure, Microsoft Hyper-V, etc.;
• (vi)Experiences in network system / server farm operation and maintenance;
• (vii)Experiences in security risk assessment, audit and incident handling; and
• (viii)Video conferencing equipment and software (e.g Cisco WebEx / Zoom) support and administration;

and

Candidates who has experience in managing government projects, familiar with government regulations, procurement procedures and tendering procedures (item 1 to 5) or are holders of the certificates in item 6 or equivalent will be preferred:

• (1)Experiences in Notes/Domino and Government Centrally Managed Messaging Platform (CMMP) email platform and application support and administration;
• (2)Experience in Government Upgraded New Open Source Departmental Portal (New_OSDP and/or New_OSDP II);
• (3)Government Procurement procedures;
• (4)Government IT Security policies and guidelines;
• (5)Government Mobile Work Place Service and mobile Confidential Mail System; and
• (6)Obtain valid certification of CCNP / CISSP / CISA / PMP / ITIL / VCP or equivalent.