Invest Hong Kong (InvestHK) is looking for a confident, experienced and enthusiastic applicant to join our Information Technology Team as Deputy Manager, Information Technology. In this role, you will need to maintain and enhance existing information technology (IT) infrastructure and systems to fulfil Government IT security policies and guidelines, resolve complex IT issues, provide efficient and effective IT support services, and assist in managing IT projects.

• (a)To implement Government IT policies and guidelines and assist in IT technical support (including computer room operation, system server hardware and software, network hardware and software and communication network links, etc.), in order to facilitate the operation and maintenance of IT systems and services;
• (b)To provide customer-focused and results-oriented IT support services to users, including help-desk services, troubleshooting user problems and product evaluation;
• (c)To monitor security vulnerabilities, mitigate and resolve IT security risk to ensure compliance with Government IT policies and guidelines;
• (d)To perform tasks on incident handling, problem resolution, and change management;
• (e)To assist in project management and coordinate tasks for various IT projects; and
• (f)To perform general administration and ad hoc duties assigned by supervisors.

(Remarks: Appointee may be required to work in non-office hours or overtime on a need basis.)

• (a)Three years of relevant full-time work experience in IT, including at least one year of hands-on experience in managing IT infrastructure and one year of hands-on experience in IT security;
• (b)A Bachelor’s degree in information technology, computer science or related disciplines from a Hong Kong university, or equivalent;
• (c)Excellent communication and liaison skills;
• (d)Ability to work independently under pressure and meet tight deadlines;
• (e)Strong experience in the following technologies/ products would be advantageous: VMware virtualisation platform, routers and switches, Microsoft Active Directory, endpoint security software, and firewalls;
• (f)Holder of IT related certification
• (s)would be advantageous, such as VMware Certified Professional (VCP), Information Technology Infrastructure Library (ITIL) and Project Management Professional (PMP);
• (g)Holder of IT security related certification
• (s)would be advantageous, such as Certified Information Security Professional (CISP; 註冊信息安全專業人員) from CNITSEC; Certified Information Systems Security Professional (CISSP) from International Information System Security Certification Consortium ((ISC)2); and Certified Information Systems Auditor (CISA)/ Certified Information Security Manager (CISM) from Information Systems Audit and Control Association (ISACA); and
• (h)Meet the language proficiency requirements of “Level 2” result in the Use of English paper and “Level 1” result in the Use of Chinese paper in the Common Recruitment Examination (CRE), or equivalent (see Notes
• (a)to (c)).