(1)to handle enquiries and complaints from the public through phone and email, etc.; and
(2)to assist in preparing statistical reports.
入職條件
申請人須 -
(1)是香港特別行政區永久性居民;
(2)是經評審的專上課程的全日制在學學生,以主修款客服務業管理或政府及公共行政為佳;
(3)操流利粵語和英語,能操流利普通話更佳;及
(4)熟悉電腦操作,包括中文打字;
(5)具備客戶服務工作經驗為佳。
Applicants should –
(1)be permanent residents of the Hong Kong Special Administrative Region;
(2)be students studying full-time accredited post-secondary programmes, preferably in hospitality management and government and public administration, offered by post-secondary institutions in Hong Kong;
(3)be fluent in both Cantonese and English, and fluent Putonghua is an advantage;
(4)be proficient in PC applications, including Chinese typing skill; and
(5)have advantage of working experience in the field of customer service.