(1) 為所屬分科組別、各項學生資助、獎學金計劃及新的科技資訊系統提供行政及秘書處支援； (2) 與院校及申請人聯絡，以處理資助申請； (3) 策劃及檢討辦公室設備配置，與其他部門通訊及聯繫；並協助提供新辦公室空間及處理大廈管理等事宜； (4) 監督審批申請的流程； (5) 督導文職人員； (6) 協助準備統計報告、預算等文件工作；並協助整合回應各部門有關日常運作及行政方面的報表；及 (7) 處理公眾的查詢和投訴。

(1) To provide administrative and secretariat support to the service section regarding the various student financial assistance schemes; (2) To liaise with institutions and applicants over application processing; (3) To plan and review the office accommodation, to liaise with other government departments and to assist in the provision of new office areas and building management matters; (4) To oversee application procedures of processing teams; (5) To supervise the work of clerical staff; (6) To assist in preparing statistical reports and estimates and to assist in compiling various returns as called by other government departments on operational and general administrative issues; and (7) To assist in handling enquiries and complaints.