(1) To assist in handling general office administrative duties; (2) To assist in processing applications for financial assistance and handling matters of payment, re-payment of student loan accounts (Note: maybe required to perform duties in court) , etc; (3) To assist in overseeing the counter service and handling all matters relating to repayment of student loan under the financial assistance/loan schemes administered by the Agency; (4) To answer general enquiries from public and handle complaint cases; and (5) To perform other duties as assigned by senior officer.

(1) Attaining five subjects at Level 2 / Grade E or above in the Hong Kong Certificate of Education Examination (HKCEE) / Hong Kong Diploma of Secondary Education Examination (including Chinese Language, English Language and Mathematics). For those sitting for HKCEE in 2006 or before, at Grade E or above for English Language (Syllabus B) ; (2) A minimum of 4 year’s full-time working experience and good job records (please provide supporting document), at least one year at supervisory level; (3) Good command of both oral and written English and Chinese; (4) Good computer knowledge; (5) Responsible, self-motivated, with good communication skills and logical mind; and (6) Well-organised, detailed-oriented, hardworking, patient and willing to learn