為推行關愛基金的援助項目履行以下職責： (a) 監督審查及處理由申請人／協助推行項目的服務單位遞交的申請及覆查個別申請； (b) 處理複雜的申請個案／查詢，並向屬下的項目主任及項目助理就處理相關的申請／查詢提供建議； (c) 向非政府機構／服務單位就項目的行政／財務程序和處理複雜和申請個案／查詢提供建議； (d) 協助進行電腦資料核對； (e) 協助監測資料庫的準確性； (f) 處理與申請相關的投訴； (g) 督導屬下的項目主任及項目助理；以及 (h) 執行獲上司指派的其他工作。

To perform the following duties in relation to the implementation of Community Care Fund assistance programmes: (a) To supervise the vetting and processing of applications submitted by the applicants/service units which assist in implementing the assistance programmes and conduct checking of selected applications; (b) To process and advise the Project Executives (PEs) and Project Assistants (PAs) within the team on handling of complicated applications/enquiries; (c) To advise the non-governmental organisations (NGOs)/service units on programme administrative and financial procedures and handling of complicated applications/enquiries; (d) To assist in conducting data matching; (e) To assist in monitoring data accuracy in computer database; (f) To handle complaints in relation to applications; (g) To supervise PEs and PAs within the team; and (h) To perform any other duties as assigned.