(1) To supervise a team of clerical staff in processing applications for student financial assistance; (2) To handle applications for review; (3) To liaise with institutions and other government departments on matters relating to application processing; (4) To plan and conduct user acceptance tests of computer systems for student financial assistance, to conduct user training and to liaise with the Information Technology Section for enhancement/rectification of system operations; (5) To compile statistical reports and estimates; (6) To assist in handling enquiries and complaints; and (7) To provide administrative support for supervisors and assist in managing office daily operations.

(1) a local degree or equivalent; (2) a minimum of 3 years’ post-qualification full-time working experience with good job records, including 1 year at managerial level; (3) good command of both Chinese and English and have met the language proficiency requirements of "Level 2" in the two language papers (Use of Chinese and Use of English) in the Common Recruitment Examination (CRE) or equivalent (please refer to the Note below); and (4) good computer knowledge. Grade C or above in Use of English of the Hong Kong Advanced Level Examination (HKALE) or in English Language of the General Certificate of Education (Advanced Level) (GCE A Level) is accepted as equivalent to Level 2 in the Use of English paper of the CRE. Grade C or above in Chinese Language and Culture or Chinese Language and Literature of the HKALE is accepted as equivalent to Level 2 in the Use of Chinese paper of the CRE.