Assisting in undertaking day-to-day duties of

• (a)providing assistance at the help desk as a front line support;
• (b)handling request for computer-related equipment acquisition and maintenance service;
• (c)monitoring backups of various computer systems and maintaining work statistics, reports and systems filing;
• (d)providing support and troubleshooting problems of computer systems;
• (e)installing and checking computer equipment and maintaining user account profiles and inventory list of computer-related equipment;
• (f)providing assistance on IT related event setup and support.

Candidates should have – <br>

• (a)an accredited Diploma in Computer Science or Information Technology from a Hong Kong tertiary institution, or equivalent; <br>
• (b)2 years of relevant work experience in network or computer support and operation services; AND <br>
• (c)met the language proficiency requirements of Level 2 or above in Chinese Language and English Language in the Hong Kong Certificate of Education Examination (HKCEE) / Hong Kong Diploma of Secondary Education Examination, or equivalent [See Note]. <br> <br>Candidates who – <br>
  • (i)possess experience of user support, software usage and system administration; <br>
  • (ii)possess proficiency in PC & Microsoft office application; <br>
  • (iii)possess good command of written and spoken English and Chinese; <br>
  • (iv)are able to perform under pressure and willing to work after normal office hours to minimise service interruption to users <br>will have an advantage.