• (i)input / update / maintain filing system and personnel records;
• (ii)handle public opinions / enquiries / complaint cases;
• (iii)prepare statistics and reports;
• (iv)prepare contracts and process payments;
• (v)assist in system testing and maintaining Intranet webpages;
• (vi)procure goods and services in accordance with the government procedures;
• (vii)assist in conducting recruitment exercises;
• (viii)conduct online information searches; and
• (ix)perform various personnel and administrative duties as assigned.

Candidates should have –

• (a)an accredited Associate Degree or an accredited Higher Diploma, from a Hong Kong tertiary institution, or equivalent; and 1 year’s working experience in customer service / accountancy / administration / information systems / human resources / logistics / media; AND
• (b)met the language proficiency requirements of Level 2 or above in Chinese Language and English Language in the Hong Kong Diploma of Secondary Education Examination or Hong Kong Certificate of Education Examination (HKCEE), or equivalent [See Note].

Candidates who possess –

• (i)sound knowledge of computer operations in MS Word, Chinese Word Processing, Excel and PowerPoint;
• (ii)good command of both spoken and written English and Chinese (Cantonese and Putonghua);
• (iii)patience and good communication and interpersonal skills; and/or
• (iv)sound knowledge of customer service and the service scope of RTHK, and government procurement procedures and the Employment Ordinance

will have an advantage.