Head of Public Affairs will be mainly responsible for –

• (a)handling media and public relations (PR) matters including media enquiries, preparation and publication of press releases, organisation of media events, monitoring of media coverage, arranging media interviews and providing support to senior directorate in public speech/talks, and propose departmental PR/publicity strategies for senior management’s consideration;
• (b)supervising and overseeing the handling/implementation of publicity events/activities and other corporate events, such as consumer education campaign and international meetings;
• (c)planning and coordinating the production of Announcements in the Public Interest (APIs) and corporate publications such as Trading Fund Report, production of departmental publicity materials and premiums;
• (d)overseeing customer and hotline services, such as but not limited to the handling of public enquiries and complaints, and the operation of Communications Authority’s/OFCA’s websites; and
• (e)performing any other duties and assignments as and when required.

Candidates [See Note (1)] should -

• (a)have a bachelor’s degree from a university in Hong Kong, or equivalent;
• (b)have a minimum of 12 years’ post-qualification working experience in corporate communications and/or public affairs, with at least 6 years or above at managerial /supervisory level of managing media relations, complaint handling, publicity projects, customer service or public relations; experience of working in the government or public bodies would be an advantage;
• (c)have met the language proficiency requirements of ‘Level 3’

• (d)have excellent spoken and written English and Chinese, and be fluent in Putonghua; and
• (e)preferably have good knowledge of broadcasting and telecommunications industries.