(1) To monitor the technical and operational performance of the contractor in accordance with the contract terms and service levels of the outsourcing contract; (2) To examine the design and deliverables, and to monitor implementation of the change proposals; (3) To handle complaints on the contractor's operation and perform contract administration; (4) To prepare, examine and update documentations, including procedures and reports; and (5) To perform administrative tasks, to manage and to coordinate related parties on matters related to Hongkong Post Certification Authority operations and services.

(1) A Hong Kong university degree in Information Technology (IT) or related discipline, or equivalent; (2) A “Level 2” (Grade “E” before 2007) or above in both Chinese Language and English Language (Syllabus B before 2007) in the Hong Kong Certificate of Education Examination, or equivalent; (3) A minimum of 5 years' post-qualification working experience in IT field, including IT project management, IT application development and maintenance and/or IT system operations and management etc, with at least 3 years at team leader level; (4) Effective verbal and written communication skills, proficient in Putonghua will be an advantage; (5) Excellent interpersonal, presentation, planning and organizing skills; (6) Be self-motivated, committed and able to work overtime if required; (7) Experience in IT system operations and/or application development with good analytical and problem solving abilities; (8) Possessing solid working experience in one or more of the following areas: (i) information system and network security management (ii) network, system and database management and support (iii) application development and project management (iv) J2EE and web application development (9) Possessing knowledge on PKI technologies, system audit and outsourced project/contractor management will be an advantage.