(a) To provide end-user support on applications, desktop PC and IT infrastructure system; (b) to manage the operation and maintenance of various computers, communication servers and network equipment; (c) to provide problem analysis and basic troubleshooting to system problem. Escalate problems to vendors’ second-tier support if necessary; (d) to assist in system development; and (e) required to work on irregular shifts, including overnight shifts, on Saturdays, Sundays and public holidays as well as in inclement weather such as during typhoon and black rainstorm. Main working location: Yaumatei and Kwai Chung.

(a) An accredited Hong Kong Diploma or Higher Certificate in Information Technology, Information System, Computer Science or Electronic Engineering, or equivalent or above; (b)(i) Level 2 or equivalent or above in five subjects including Chinese Language and English Language in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) (Note 1), or equivalent; or (ii) Level 2 / Grade E or above in five subjects including Chinese Language and English Language in the Hong Kong Certificate of Education Examination (HKCEE) (Note 2), or equivalent; (c) at least 1 year post-qualification working experience in application development or Information System support; (d) experience in operating and managing database, servers or network equipment; and (e) good communication skills and able to work and solve problem independently.