The Information Technology Officer (Infrastructure) will be responsible for: (a) Lotus Notes system backend administration and Notes application development and maintenance; (b) Administration and maintenance of various office automation systems, IP telephony systems, inventory systems and network infrastructure; (c) Administration of IT helpdesk for local and remote users; (d) Team supervision and management of outsourced projects; and (e) Other technical, administrative and management duties as and when required (e.g. IT security management, assisting in enforcement operations, user requirement acquisition, compilation of specification, product evaluation, feasibility/ technical studies, procurement, contractor management, system implementation, documentation and user training).

(1) (a) a bachelor’s degree from a Hong Kong university in Computer Science, Information Technology or related discipline, or equivalent; (b) met the language proficiency requirements of Level 2 [Note (1)] or above in Chinese Language and English Language in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) or the Hong Kong Certificate of Education Examination (HKCEE), or equivalent; (c) at least 4 years’ post-qualification full time relevant IT working experience, preferably with at least 1 year in a similar post or in a comparable capacity; (d) at least 3 years’ full time hands-on experience in two or more of the following areas: (i) administration of Lotus Notes backend systems and/or development of Lotus Notes applications; (ii) planning and management (Cisco router configuration, security management, resilience implementation, etc.) of sizable computer networks (LAN, WAN, WLAN, etc.); (iii) provision of helpdesk support in large organisations with Windows file servers and over 200 networked PCs; (e) candidates should be customer oriented and able to perform under pressure, as well as willing to work after normal office hours and occasionally on an on-call basis as required; AND (2) (a) candidates who are holders of the following certificates or equivalent will be highly preferred: IBM Certified System Administrator / Application Developer for Lotus Notes and Domino, Cisco Certified Network Associate, Certified Information Systems Security Professional, Microsoft Technology Associate, Microsoft Certified Solutions Associate for Windows Server; (b) candidates who have experience in the following software and technologies will possess an advantage (please state the length of hands-on experience against applicable items (e.g. WinXP [1 year], DNS [0.5 year])): (i) Windows XP/7/8, Windows 2003/2008/2012 servers, Windows Server clustering technology, Microsoft Active Directory, DNS, DHCP, Windows Group Policy, Microsoft System Center Configuration Manager; (ii) Blackberry Enterprise server, IBM Notes Traveler, ExtraFax for Lotus Domino, Lotus scripts, Sophos SafeGuard LANCrypt, Checkpoint Endpoint Security, TrendMicro OfficeScan, Symantec Endpoint Protection, Symantec Backup Exec, CA ARCserve Backup, Avaya IP-PBX system, Edify development tools, NICE recording tools; (iii) Ethernet technology, WiFi equipment, BGP, MPLS, Internet Protocol version 6, Checkpoint Firewall, Aventail SSL VPN, F5 Load Balancer, PRTG Traffic Grapher, network management tool; and (c) candidates who have experience in feasibility/technical studies and team leading/ supervision will possess an advantage.