(a)(i) 香港中學會考或香港中學文憑考試共五科成績達第2等級/ E級或以上，當中包括中國語文科、英國語文科(課程乙)及數學科，或同等學歷；以及具備最少八年顧客服務或櫃位全職工作經驗(當中最少兩年須工作於督導階級，曾在政府或公營服務界別工作的應徵者將獲優先考慮。)；或 (ii) 中五程度，或同等學歷；以及具備最少十五年顧客服務或櫃位全職工作經驗(當中最少五年須工作於督導階級，曾在政府或公營服務界別工作的應徵者將獲優先考慮。)； (b) 具備視窗MS Word及Excel的操作知識；以及 (c) 懂中文輸入法及有處理牌照申請經驗者，將獲優先考慮。

(a)(i) Level 2/ Grade E or above in five subjects including Chinese Language, English Language (Syllabus B) and Mathematics in the Hong Kong Certificate of Education Examination (“HKCEE”) or Hong Kong Diploma of Secondary Education Examination (“HKDSEE”), or equivalent; and at least 8 years' full-time working experience in customer or counter services (At least 2 years of which are at supervisory level and preference will be given to candidates with working experience in the public sector); OR (ii) Form 5 standard, or equivalent; and at least 15 years' full-time working experience in customer or counter services (At least 5 years of which are at supervisory level and preference will be given to candidates with working experience in the public sector); (b) Knowledge of computer application in MS Word and Excel; and (c) Preference will be given to candidates with knowledge of Chinese word processing and experience in handling licensing services.