(a) 申請人須－ (i) 持有香港任何一所大學頒授的電腦科學、資訊科技或相關學科的學士學位，或具同等學歷； (ii) 符合語文能力要求，即在香港中學文憑考試或香港中學會考中國語文科考獲第2級［（註1）］或以上成績，以及在香港中學文憑考試或香港中學會考英國語文科考獲第3級［（註1）］或以上成績，或具同等成績； (iii) 在取得有關學歷後具備至少六年與資訊科技有關的全職工作經驗，包括在技術支援／系統推行方面具備至少四年的實際工作經驗，以及在監察承辦商提供資訊科技解決方案的表現方面具備至少兩年督導／管理經驗； (iv) 具備大型機構（例如超過300名員工）的外判、內部項目管理及求助台管理的經驗； (v) 具備各類管理工作經驗，例如資訊科技保安管理、運作復原計劃、資訊科技基本設施改善計劃、制訂指引、用戶培訓、資訊科技資產管理和採購、品質控制和保證；以及 (vi) 對使用以下技術發展和保養資訊科技基本設施有充分的知識及經驗－ IBM Notes及Domino R7或以上系統、具集羣配置的Microsoft Windows Server 2008／2012、Microsoft Active Directory、VMware、儲存區域網絡、Cisco網絡交換器／路由器。 (b) 申請人須以客為先，能在壓力下工作，並願意應要求在辦公時間之後逾時工作，以及間中候命工作。 (c) 持有以下證書或具同等資格者佔優－ • Projects in Controlled Environments, version 2 (PRINCE2) Professional • Project Management Professional (PMP) • IBM Certified System Administrator – Notes及Domino • Microsoft Certified Professional/ Solutions Associate of Windows Server • Cisco Certified Network Associate/ Professional • Certified Information Systems Security Professional (d) 對使用以下技術／產品具備經驗者佔優－ IBM LotusScript、Sophos SafeGuard LANCrypt、Symantec Backup Exec、CA ARCserve Backup、端點保安軟件、抗惡意程式碼軟件、防垃圾郵件設備、IPv6、WiFi 設備、防火牆、iPhone／iPad、流動裝置管理系統、Windows 7／10、Microsoft Windows Server Update Services、Linux、Microsoft SharePoint、Microsoft SQL Server。

(a) Candidates should have – (i) a bachelor’s degree in Computer Science, Information Technology (IT) or related discipline from a Hong Kong university, or equivalent; (ii) met the language proficiency requirements of ‘Level 2’ [Note (1)] or above result in Chinese Language and ‘Level 3’ [Note (1)] or above result in English Language in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) or the Hong Kong Certificate of Education Examination (HKCEE), or equivalent; (iii) at least 6 years’ relevant post-qualification full-time IT working experience, including at least 4 years’ hands-on experience in technical support/system implementation and at least 2 years in supervisory/managerial role for monitoring contractors to deliver IT solutions; (iv) outsourcing, in-house project management and helpdesk management experience in sizable organisations (e.g. with more than 300 staff members); (v) experience in various managerial activities such as IT security management, disaster recovery planning, IT infrastructure improvement planning, formulation of guidelines, user training, IT asset management and procurement, quality control and assurance; and (vi) sound knowledge and experience in developing and maintaining IT infrastructure using the following technology – IBM Notes and Domino R7 or above, Microsoft Windows Server 2008/2012 with clustering configuration, Microsoft Active Directory, VMware, Storage Area Network, Cisco switches/ routers. (b) Candidates should be customer-oriented, able to perform under pressure, willing to work after office hours and occasionally working on an on-call basis as required. (c) Candidates who are holders of the following certificates or equivalent will be advantageous – • Projects in Controlled Environments, version 2 (PRINCE2) Professional • Project Management Professional (PMP) • IBM Certified System Administrator – Notes and Domino • Microsoft Certified Professional/Solutions Associate of Windows Server • Cisco Certified Network Associate/Professional • Certified Information Systems Security Professional (d) Candidates who have experience in using the following technologies/products will be advantageous – IBM LotusScript, Sophos SafeGuard LANCrypt, Symantec Backup Exec, CA ARCserve Backup, endpoint security software, anti-malware software, anti-spam appliance, IPv6, WiFi equipment, firewall, iPhone/iPad, mobile device management system, Windows 7/10, Microsoft Windows Server Update Services, Linux, Microsoft SharePoint, Microsoft SQL Server.