• (1)To provide bill payment service;
• (2)To sell stamps, postage labels, philatelic products, postal stationery and Postshop items;
• (3)To answer customers’ enquiries;
• (4)To accept and deliver mail items at counters;
• (5)To perform general counter duties;
• (6)To provide general clerical support and data input duties; and
• (7)To undertake any other duties as assigned by supervisors.

Notes:

• (a)Location of Work：The actual location of work assigned is subject to the operational need of Hongkong Post.
• (b)Hours of Work：Six days (48 hours gross) per week, depending on operational need, selected candidates may be required to work on Saturday, Sunday and public holidays. (The actual hours of work assigned are subject to the operational need of Hongkong Post.)

• (1)(i) Level 2 or equivalent (Note 1) or above in five subjects in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) (Note 2), or equivalent; or
  • (ii)Level 2 (Note 3) / Grade E or above in five subjects in the Hong Kong Certificate of Education Examination (HKCEE) (Note 2), or equivalent; and
• (2)Met the language proficiency requirements of Level 2 (Note 3) or above in Chinese Language and English Language in HKDSEE or HKCEE, or equivalent.
• (3)Be familiar with computer operations and common software;
• (4)Be fluent in English and Cantonese. Proficiency in Putonghua will be an advantage; and
• (5)Preferably have one year or above post-qualification working experience in customer service/hotline center.