(1) To monitor the technical and operational performance of the contractor in accordance with the contract terms and service levels of the outsourcing contract of the Hongkong Post Certification Authority;
(2) To examine the design and deliverables, and to monitor implementation of change proposals;
(3) To handle complaints on the contractor’s operation and perform contract administration;
(4) To prepare, examine and update documentations, including procedures and reports; and
(5) To perform administrative tasks, to manage and to coordinate related parties on matters related to Hongkong Post Certification Authority operations and services.

(1) A Hong Kong bachelor’s degree in IT or computer studies, or equivalent;
(2) A minimum of 5 years’ post-qualification working experience in IT field, including, IT project management, IT application development and maintenance, and/or IT system operations and management, etc., with at least 3 years at team leader level;
(3) Level 2 (Grade E before 2007) or above in both Chinese Language and English Language (Syllabus B before 2007) in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) or the Hong Kong Certificate of Education Examination (HKCEE), or equivalent;
(4) Effective verbal and written communication skills;
(5) Excellent interpersonal, presentation, planning and organizing skills;
(6) Be self-motivated, committed and able to work overtime if required;
(7) Experience in IT system operations and/or application development with good analytical and problem solving abilities;
(8) Possessing solid working experience in one or more of the following areas:
- information system and network security management
- network, server and database management and support
- application development and project management
- J2EE and web application development; and
(9) Possessing knowledge on PKI technologies, system audit and outsourced project / contractor management will be an advantage.