To handle all public site visits, to keep track of the condition of the material and to manage the material to a decent condition to uplift DSD’s positive image promptly report to divisions for proper maintenance and to support the Public Relations Manager, including -

• 1.To ensure good, courteous and effective communication in handling enquiries and complaints. This would include personal following up with subject officers on checking progress and effectiveness of enquiries/complaints handling.
• 2.To manage the material to a decent condition to uplift DSD’s positive image.
• 3.To assist in coordinating, compiling and publishing the annual DSD Sustainability Reports as per prevailing international standards.
• 4.To monitor relevant news reports daily and arrange for circulation to senior management and subject officers.
• 5.To guide tours to DSD facilities for local schools/organizations, mainland and foreign delegations, etc.
• 6.To implement public education and publicity activities in enhancing DSD’s image, and public’s understanding of DSD’s work and services. Responsibilities include preparing departmental publicity materials such as publicity leaflets, videos, animation etc.; assisting in Open Days; and organizing other promotional activities.
• 7.To provide support to DSD’s outreach education programme for secondary schools so as to enhance the students’ understanding of DSD’s work and services.
• 8.To overs customer feedback survey on the clearance of blocked drains and sewers for service improvement for the departments.
• 9.To collate departmental statistics for compiling different reports.
• 10.To assist in organizing media activities including feature interviews, press briefings, annual meet-the-media site visit; and media lunch.
• 11.To participate in PR promotional work organized by event organizers engaged under key projects.
• 12.To monitor DSD website to ensure quality services for the public.

Candidates should -

• 1.have a degree from a Hong Kong university, or equivalent; preferably in Communications, Public Relations and Journalism;
• 2.meet the language proficiency requirements of ‘Level 2’ results in the two language papers

• 3.have at least 2 years’ post-qualification experience, preferably in the fields of journalism, publicity and public relations, and relevant fields; relevant work experience in the use of websites, digital and social media, and formulation of PR strategies, is an advantage;
• 4.have good writing skills in Chinese and English

• 5.have good interpersonal, communication and negotiation skills; and
• 6.have good knowledge in PC operation such as MS office and Chinese Word Processing.