申請人必須 -
(a) 在香港中學會考／香港中學文憑考試考獲五科第2級／E級或以上成績 [參見註解1] (包括中國語文科、英國語文科 [參見註解2] 及數學科)；
(b) 有最少兩年全職行政、處理資助計劃或客戶服務的工作經驗；有在政府部門／公營機構的相關工作經驗者佔優；
(c) 中英文俱佳。能操流利普通話或其他語言者佔優 [參見註解3]；
(d) 具備良好電腦應用知識；以及
(e) 邏輯思維、客戶服務及溝通技巧俱佳。

證明文件：在提交申請表格時，申請人必須提供證明文件以證明他們獲得上述的學歷和工作經驗（包括現職工作）；倘若申請人未能提供此等證明文件，申請將不獲受理。

Candidates should have –
(a) attained five subjects at Level 2/Grade E or above in the Hong Kong Certificate of Education Examination (HKCEE)/Hong Kong Diploma of Secondary Education Examination (HKDSEE) [see Note 1] (including Chinese Language, English Language [see Note 2] and Mathematics);
(b) a minimum of two years’ full-time working experience in administration work, administration of financial assistance schemes or customer service work, with experience in the Government/public sector organisation being an advantage;
(c) good command of both Chinese and English. Proficiency in Putonghua or other languages is an advantage [see Note 3];
(d) equipped with good computer knowledge; and
(e) good logical thinking, customer service and communication skills.

Supporting Document: Applicants must provide supporting documents (including current job) proving that they have obtained the above-mentioned academic qualifications and working experience when submitting application forms. Applications will not be considered if applicants fail to provide such documents.