助理資訊科技主任（基本設施）將主要負責－
- (a)為部門內的資訊科技服務提供求助台和熱線支援；
- (b)進行資訊科技系統的日常檢查、數據備份及保安修補程式管理；
- (c)管理基本設施，包括Microsoft平台、數據庫、網頁平台、虛擬化技術、容器化技術、Linux、儲存區域網絡（SAN）／網絡儲存設備（NAS）、電郵系統，以及其他於辦公室環境常用的應用程式；
- (d)提供技術諮詢，以支援業務要求；以及
- (e)執行管理層指定的其他技術和行政職責。
通訊事務管理局辦公室
助理資訊科技主任（基本設施）
Assistant Information Technology Officer (Infrastructure)
月薪港幣 23,500 元至港幣 33,400 元
職責
Assistant Information Technology Officer (Infrastructure) will be mainly responsible for –
- (a)providing helpdesk and hotline support for in-house IT services;
- (b)performing daily health check, data backup and security patch management and deployment;
- (c)managing infrastructure including Microsoft platform, databases, web platform, virtualisation, containerisation, Linux, Storage Area Network (SAN)/ Network Attached Storage (NAS), email system, and other common applications for office environment;
- (d)providing technical advices to support business requirements; and
- (e)carrying out other technical and administrative duties as specified by the management.
入職條件
- (a)申請人［見註(1)〕須 —
- (i)持有香港任何一所大專院校頒發的電腦科學、電腦工程、資訊工程、資訊科技或相關學科的認可副學士學位或高級文憑，或具備同等學歷；
- (ii)符合語文能力要求，即在香港中學文憑考試或香港中學會考中國語文科和英國語文科考獲「第 2 級」［見註(2)〕或以上成績，或具備同等成績；
- (iii)在取得有關學歷後具備至少兩（2）年與資訊科技有關的全職工作經驗，其中一（1）年必須擔任類似職位並負責相若職責；以及
- (iv)在下列其中三（3）項或以上的技術／產品具備至少兩（2）年的全職累積工作經驗：
- 1.在繁忙的大型機構提供求助台支援和求助電話管理（例如向超過200名職員的桌上電腦、手提電腦、iPhone、打印機、IP網絡、檔案伺服器、電郵系統提供求助電話管理）；
- 2.會議室視聽系統和網上會議解決方案（如Zoom、Cisco Webex等）；
- 3.附有Active Directory（AD）的Microsoft Windows Server、Group Policy及檔案伺服器（File Server）；
- 4.Microsoft Windows Server Update Services（WSUS）；
- 5.Microsoft Exchange;
- 6.虛擬化技術，例如VMware vCenter、高可用度vSphere及Distributed Resource Scheduler（DRS）；
- 7.Linux操作系統，例如Red Hat Enterprise Linux、Oracle Linux、CentOS、Ubuntu等；
- 8.網頁伺服器，例如Apache HTTP Server、Microsoft Internet Information Services等；以及
- 9.數據庫系統，例如Microsoft SQL Server叢集、Oracle關係數據庫管理系統（RDBMS）、MySQL、MariaDB、MongoDB等。
- (b)申請人須以客為先，能在壓力下工作，並願意應要求在辦公時間之後逾時工作，以及間中候命工作。
- (c)申請人如具備使用以下技術／產品的經驗，將獲優先考慮：
- (i)網頁程式伺服器，例如Red Hat JBoss、WildFly、Apache Tomcat等；
- (ii)IP電話系統；以及
- (iii)分布式檔案／存儲系統，例如Ceph、Longhorn等。
- (d)申請人如持有以下證書或具備同等資格，將獲優先考慮：
- (i)VMware Certified Professional；
- (ii)Red Hat Certified System Administration（RHCSA）／Red Hat Certified System Engineer（RHCE）；以及
- (iii)微軟認證專家（Microsoft Certified Professional，MCP）／微軟認證解決方案技術師（Microsoft Certified Solutions Associate，MCSA）／微軟認證解決方案專家（Microsoft Certified Solutions Expert，MCSE）。
- (a)Candidates [See Note (1)] should have –
- (i)an accredited Associate Degree or a Higher Diploma from a Hong Kong tertiary institution in Computer Science, Computer Engineering, Information Engineering, Information Technology or related disciplines, or equivalent;
- (ii)met the language proficiency requirements of ‘Level 2’ [See Note (2)] or above in Chinese Language and English Language in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) or the Hong Kong Certificate of Education Examination (HKCEE), or equivalent;
- (iii)at least two
- (2)years of relevant post-qualification full-time IT working experience, of which one
- (1)year must be in a similar post and in a comparable capacity;
- (iv)at least two
- (2)years’ full-time aggregate experience in three
- (3)or more of the following technologies/ products:
- 1.Helpdesk support with call management in busy and large organisations (e.g. provide hotline support for desktop PC, laptop, iPhone, printer, IP network, file server, email system with more than 200 staff members);
- 2.Meeting room audio-visual system and online meeting solutions (e.g. Zoom, Cisco Webex, etc.);
- 3.Microsoft Windows Server with Active Directory (AD), Group Policy and File Server;
- 4.Microsoft Windows Server Update Services (WSUS);
- 5.Microsoft Exchange;
- 6.Virtualisation such as VMware vCenter, vSphere with High Availability and Distributed Resource Scheduler (DRS);
- 7.Linux operating systems such as Red Hat Enterprise Linux, Oracle Linux, CentOS, Ubuntu, etc.;
- 8.Web servers such as Apache HTTP Server, Microsoft Internet Information Services, etc.; and
- 9.Database systems such as Microsoft SQL Server cluster, Oracle RDBMS, MySQL, MariaDB, MongoDB, etc.
- (b)Candidates should be customer-oriented and able to perform under pressure, willing to work after office hours and occasionally on an on-call basis as required.
- (c)Preference will be given to candidates who have experience in using the following technologies / products:
- (i)Web application servers such as Red Hat JBoss, WildFly, Apache Tomcat, etc.;
- (ii)IP telephony system; and
- (iii)Distributed file/ storage system such as Ceph, Longhorn, etc.
- (d)Preference will be given to candidates who are holders of the following certificates or equivalent:
- (i)VMware Certified Professional;
- (ii)Red Hat Certified System Administration (RHCSA)/ Red Hat Certified System Engineer (RHCE); and
- (iii)Microsoft Certified Professional (MCP)/ Microsoft Certified Solutions Associate (MCSA)/ Microsoft Certified Solutions Expert (MCSE).
入職條件(註)
- (1)申請人必須在截止申請日期或之前已經符合所須的入職條件。
- (2)政府在聘任非公務員時，2007年前的香港中學會考中國語文科和英國語文科（課程乙）「E級」成績，在行政上會分別視為等同2007年或之後香港中學會考中國語文科和英國語文科「第2級」成績。
- (3)申請人須參加遴選面試及筆試。如果符合訂明入職條件的申請人人數眾多，通訊事務管理局辦公室可以訂立篩選準則，甄選條件較佳的申請人，以便進一步處理。在此情況下，只有獲甄選的申請人會獲邀參加有關面試及筆試。
一分鐘，足以摧毀你對英文的自信！
