職責
1. 管理、營運、監督及維修1823電話中心及效率促進組的資訊科技及電話通訊設備;
2. 為部門系統及資訊科技項目提供系統管理及技術支援;
3. 提供日常網絡管理服務，包括文件存檔和打印服務、電郵系統、電腦支援、網絡配置以及虛擬專用網絡;
4. 為有關資訊科技事宜(例如保安)提供意見;
5. 於香港不同地點工作; 及
6. 執行其他由1823電話中心及效率促進組指派的工作。
1. Manage, operate, inspect and maintain the information technology and tele-communication facilities of the 1823 Call Centre and Efficiency Unit (EU);
2. Provide system administration and technical support to departmental systems and IT projects;
3. Provide day-to-day ongoing LAN administration services including file-and-print services, e-mail system, PC support, network configuration and VPN;
4. Advise on IT related matters such as security; and
5. Work at different sites in Hong Kong; and
6. Any other duties assigned by 1823 Call Centre and EU.
入職條件
申請人必須:
1. 持有香港專上學院頒授的管理資訊系統/資訊科技/計算機科學高級文憑，或同等學歷;
2. 持有以下强制性資格:(a) Certified Lotus Professional (CLP); (b) Cisco Certified Systems Associate (CCNA) 及(c) Microsoft Certified Systems Engineer (MCSE);
3. 在取得資歷後，累積最少6年有關的工作經驗(當中包括最少2年擔任網絡管理員的工作經驗);
4. 於以下範疇具備最少2年實際經驗: (i) Lotus Domino; (ii) 網絡及安全裝置(包括防火牆, 路由器、交換器及虛擬專用網絡)的配置及故障維修; (iii)備份及修復工具的管理; 及 (iv) Active Directory, 領域名稱系統及DHCP伺服器的管理;
5. 對微軟Office 產品、伺服器虛擬化及Lotus Sametime具豐富的知識; 申請人如持有Juniper Networks Certified Internet Associate(JNCIA) Firewall/VPN Track資格則更為理想;
6. 具備良好的解決問題及溝通技巧；及
7. 能夠獨立及在壓力下工作。
Candidates shall have :
1. A higher diploma from a Hong Kong tertiary institute or equivalent in Management Information Systems/Information Technology/Computer Science;
2. Mandatory qualifications on (a) Certified Lotus Professional (CLP); (b) Cisco Certified Systems Associate (CCNA) and (c) Microsoft Certified Systems Engineer (MCSE);
3. At least with 6 years’ post-qualification experience with at least with 2 years as LAN administrator;
4. At least with 2 years’ of hands-on practical experience in (i) Lotus Domino; (ii) configuration and troubleshooting of network and security appliance including firewall, router, switch and Virtual Private Network (VPN); (iii) administration of backup and recovery tools; and (iv) administration of Active Directory, Domain Name Service and Dynamic Host Configuration Protocol (DHCP) server;
5. Have sound knowledge in Microsoft Office products, Server Virtualization and Lotus Sametime; and preferably with qualification on Juniper Networks Certified Internet Associate(JNCIA) Firewall/VPN Track;
6. Strong problem solving and communication skills; and
7. Independent and able to work under pressure.
