- 1.管理、營運、監督及維修1823電話中心及效率促進組的資訊科技及電話通訊設備;
- 2.為部門系統及資訊科技項目提供系統管理及技術支援;
- 3.提供日常網絡管理服務,包括文件存檔和打印服務、電郵系統、電腦支援、網絡配置以及虛擬專用網絡;
- 4.為有關資訊科技事宜(例如保安)提供意見;
- 5.於香港不同地點工作; 及
- 6.執行其他由1823電話中心及效率促進組指派的工作。
職責
- 1.Manage, operate, inspect and maintain the information technology and tele-communication facilities of the 1823 Call Centre and Efficiency Unit (EU);
- 2.Provide system administration and technical support to departmental systems and IT projects;
- 3.Provide day-to-day ongoing LAN administration services including file-and-print services, e-mail system, PC support, network configuration and VPN;
- 4.Advise on IT related matters such as security; and
- 5.Work at different sites in Hong Kong; and
- 6.Any other duties assigned by 1823 Call Centre and EU.
入職條件
申請人必須:
- 1.持有香港專上學院頒授的管理資訊系統/資訊科技/計算機科學高級文憑,或同等學歷;
- 2.持有以下强制性資格:
- (a)Certified Lotus Professional (CLP);
- (b)Cisco Certified Systems Associate (CCNA) 及
- (c)Microsoft Certified Systems Engineer (MCSE);
- 3.在取得資歷後,累積最少6年有關的工作經驗(當中包括最少2年擔任網絡管理員的工作經驗);
- 4.於以下範疇具備最少2年實際經驗:
- (i)Lotus Domino;
- (ii)網絡及安全裝置(包括防火牆, 路由器、交換器及虛擬專用網絡)的配置及故障維修; (iii)備份及修復工具的管理; 及
- (iv)Active Directory, 領域名稱系統及DHCP伺服器的管理;
- 5.對微軟Office 產品、伺服器虛擬化及Lotus Sametime具豐富的知識; 申請人如持有Juniper Networks Certified Internet Associate(JNCIA) Firewall/VPN Track資格則更為理想;
- 6.具備良好的解決問題及溝通技巧;及
- 7.能夠獨立及在壓力下工作。
Candidates shall have :
- 1.A higher diploma from a Hong Kong tertiary institute or equivalent in Management Information Systems/Information Technology/Computer Science;
- 2.Mandatory qualifications on
- (a)Certified Lotus Professional (CLP);
- (b)Cisco Certified Systems Associate (CCNA) and
- (c)Microsoft Certified Systems Engineer (MCSE);
- 3.At least with 6 years’ post-qualification experience with at least with 2 years as LAN administrator;
- 4.At least with 2 years’ of hands-on practical experience in
- (i)Lotus Domino;
- (ii)configuration and troubleshooting of network and security appliance including firewall, router, switch and Virtual Private Network (VPN);
- (iii)administration of backup and recovery tools; and
- (iv)administration of Active Directory, Domain Name Service and Dynamic Host Configuration Protocol (DHCP) server;
- 5.Have sound knowledge in Microsoft Office products, Server Virtualization and Lotus Sametime; and preferably with qualification on Juniper Networks Certified Internet Associate(JNCIA) Firewall/VPN Track;
- 6.Strong problem solving and communication skills; and
- 7.Independent and able to work under pressure.



