申請人必須 – (a) 在香港中學會考／香港中學文憑考試考獲五科第2級／E級或以上成績 [參見註解1] (包括中國語文科、英國語文科 [參見註解2] 及數學科)； (b) 有最少兩年全職文書、行政、管理津貼計劃或客戶服務的工作經驗；有在政府部門／公營機構的相關工作經驗者佔優； (c) 中英文俱佳。能操流利普通話或其他語言者佔優 [參見註解3]； (d) 具備良好電腦應用知識；以及 (e) 邏輯思維、客戶服務及溝通技巧俱佳。

Candidates should have – (a) Attained five subjects at Level 2/Grade E or above in the Hong Kong Certificate of Education Examination (HKCEE)/Hong Kong Diploma of Secondary Education Examination (HKDSEE) [see Note 1] (including Chinese Language, English Language [see Note 2] and Mathematics); (b) a minimum of two years’ full-time working experience in clerical, administration work, administration of subsidy schemes or customer service work, with experience in the Government/public sector organisation being an advantage; (c) good command of both Chinese and English. Proficiency in Putonghua or other languages is an advantage [see Note 3]; (d) equipped with good computer knowledge; and (e) good logical thinking, customer service and communication skills.