二級工人主要負責以下工作：(a) 一般體力勞動工作，包括起卸貨物和傢具，以及為草地和灌木澆水；(b) 簡單的辦公室工作，例如印刷∕影印文件，以及為辦公室開門∕鎖門；(c) 戶內及戶外派送工作；(d) 茶水服務或廚房工作；(e) 清潔及清理垃圾工作，包括清潔垃圾筒、把垃圾筒由指定地點運往垃圾收集站、清潔厠所、清洗和打掃地板；以及(f) 派發小賣物品給在囚人士。
註： 獲聘人士須受《監獄條例》約束，在部門院所工作及接觸在囚人士；並可能須穿着制服，在偏遠地區包括大嶼山及喜靈洲工作，執行不定時、戶外、超時及輪班工作，以及在星期日和公眾假期當值。如有需要，獲取錄的人員須接受部門間調職安排，以填補政府其他決策局∕部門內同一職系的職位空缺和擔任同一職系下不同種類的職務。

A Workman II is mainly deployed on – (a) performing general manual duties, such as loading/unloading of stores and furniture, watering of grass and shrubs; (b) performing simple office routines, such as printing/photocopying of documents, locking/unlocking of offices; (c) performing indoor and outdoor messengerial work; (d) performing pantry or kitchen duties; (e) cleaning and litter collection and disposal, such as cleaning of waste containers, transport of waste containers from the designated points to refuse collection points, cleaning of toilets, cleaning and sweeping of floors; and (f) issuing canteen items to persons in custody.
(Note: Subject to the provisions of the Prisons Ordinance, the appointee may be required to work in the department's correctional institutions and come into contact with persons in custody; may be required to wear uniform, work in remote areas including Lantau Island and Hei Ling Chau, perform irregular, overtime, outdoor and shift duties, and perform duties on Sundays and public holidays. Successful candidates are subject to posting to fill vacancies and carry out different duties in the same grade in other government bureaux/departments when the need arises.)