二級工人主要負責下列工作：(a) 執行一般雜務工作，包括清潔、搬運家具、設備和物料等；協助佈置舉行會議或室外/室內活動的場地；把貨物整齊安放在民安處貨倉內和協助收貨及支貨； (b) 執行簡單的辦公室工作，包括影印文件、切碎及釘裝文件、處理傳真文件、在櫃檯執行接待工作、接聽電話及回覆簡單的查詢、開啟及鎖上出入口；巡邏辦事處以執行保安工作和巡察樓宇保養項目； (c) 執行信差職務，例如在辦事處內或以外收集文件、運送/派送文件、物料和文儀用品；(d) 提供茶房服務，包括清潔工作；以及 (e) 執行上司指派的其他職務。 註: 申請人如獲取錄，或須義務加入民眾安全服務隊成為志願隊員，他／她或須不定時工作，包括在晚上、周末、周日和公眾假日，並須要穿著制服。

A Workman II is mainly deployed on - (a) performing general labouring duties including cleansing, moving furniture, equipment, stores, etc; assisting in the setting up of venues for meetings, outdoor / indoor programmes and activities; arranging the goods in CAS Stores in a tidy manner and assisting in receipt and issuance of goods; (b) performing simple office work, including photocopying work, shredding and binding of documents, handling fax messages, reception duties at the counters, answering telephone calls and simple enquiries, opening and locking exits; office patrolling for security and building maintenance; (c) performing messengerial duties such as indoor and outdoor collection, delivery of documents, stores and stationery items; (d) providing pantry services, including cleansing work; and (e) performing other duties assigned by the supervisors. Note: On appointment, a successful candidate may be required to become a volunteer member in the volunteer side of the Civil Aid Service. He/she may be required to work irregular hours including evenings, weekends, Sundays and general holidays, and is required to wear uniform.