(a) To process applications for the Low-Income Working Family Allowance (LIFA) Scheme; (b) To handle public enquiries and complaints in relation to the LIFA Scheme; (c) To oversee the counter service and supervise the work of general clerk; (d) To handle general office administrative duties; and (e) To perform any other duties as assigned by supervisors. Note: The successful candidate(s) may be required to work irregular hours on shift and on Saturdays, Sundays and public holidays.

(a) Attained five subjects at Level 2/Grade E or above in the Hong Kong Certificate of Education Examination (HKCEE)/Hong Kong Diploma of Secondary Education Examination (HKDSEE) [see Note 1] (including Chinese Language, English Language [see Note 2] and Mathematics); (b) a minimum of five years’ full-time working experience in administration work or financial subsidy scheme administration and at least two years at supervisory level, with relevant experience in the Government/public sector organization being an advantage; (c) good command of both Chinese and English. Proficiency in Putonghua or other languages is an advantage [see Note 3]; (d) equipped with good computer knowledge; and (e) good interpersonal and communication skills.