- (1)負責任何有關網絡基礎設施的工作,以確保香港郵政的業務運作順利;
- (2)負責網絡基礎設施的設計、推行、支援和維修保養工作,包括: - 提供技術支援,幫助應用團隊和各支援團隊為網絡基礎設施進行持續或以個別項目為本的工作,包括可行性研究、分析和設計、制訂規模、場地準備、系統推行和測試; - 與承辦商、用戶、應用團隊和各支援團隊協調和合作,以便適當地安排和執行與網絡基礎設施相關的工作; - 在出現與網絡有關的問題時,為網絡基礎設施提供全天候七天二十四小時隨時候召的一線及/或二線技術支援; - 確保獲指派職務的工作成果在質量、預算、交付時間表和功能方面均符合內部用戶和客戶的要求;以及 - 採購網絡硬件和軟件,包括購置、安裝、支援及維修保養的工作;
- (3)對網絡設備、電腦硬件和軟件的新技術進行評估;
- (4)為用戶提供資訊科技培訓;以及
- (5)擬備、審核和更新文件記錄,包括程序和報告。
郵政署
系統分析主任(技術服務—網絡基礎設施)
SYSTEM ANALYST (TECHNICAL SERVICES – NETWORK INFRASTRUCTURE)
年薪約810,000元,另加約滿酬金
職責
- (1)To undertake any network infrastructure-related duties for the smooth operation of Hongkong Post business;
- (2)To undertake the design, implementation, support and maintenance activities for the network infrastructure, including: - providing technical support for application teams and various support teams in ongoing or project-based network-related issues in the areas of feasibility study, analysis and design, sizing, site preparation, implementation and testing; - co-ordinating and collaborating with contractors, users, application teams and various support teams for proper scheduling and implementation of network-related tasks; - providing 24x7 first-line and/or second-line on-call technical support for the network infrastructure whenever there is a network-related problem; - ensuring that the outcomes of assigned tasks meet internal and external users’ requirements which cover quality, budget, delivery schedules and functionality; and - procuring network hardware and software, including acquisition, installation, support and maintenance;
- (3)To undertake the evaluation of new technologies in network equipment, computer hardware and software;
- (4)To provide IT training to end users; and
- (5)To prepare, examine and update documentations, including procedures and reports.
入職條件
- (1)持有本地大學頒授的資訊科技或電腦學學士學位,或具備同等學歷;
- (2)在香港中學文憑考試或香港中學會考中國語文科和英國語文科(2007年以前應為「課程乙」)取得第2等級(2007年以前應為「E級」)或以上成績,或具備同等成績;
- (3)取得上述學歷資格後,在資訊科技行業累積不少於五年工作經驗,當中最少三年須在資訊科技行業(1)為多個數據中心、後勤辦公室及銷售櫃位的大型網絡基礎設施從事設計、推行、支援和維修保養工作,而這些數據中心、後勤辦公室及銷售櫃位是以服務市民、客戶、供應商、商業夥伴及/或僱員為目標;或(2)從事提升數據中心的核心網路設備、遷移數據中心等工作;
- (4)在為物流運作相關的網絡及關鍵系統提供全天候七天二十四小時的一/二線支援,以及在郵務或類似業務的一般辦公室運作方面具備豐富的實際經驗;
- (5)精通以下至少一個範疇: Cisco網絡產品支援;為零售網絡提供一線支援;廣域網連線管理及支援;
- (6)持有CCNP/CCDP/CCIE/CCDE或CISSP/CISA/CISM/CRISC/CGEIT資格者將獲優先考慮;
- (7)具備良好的人際溝通和游說技巧,能有效令各持份者採納資訊科技方案,以達到業務和營運目標;
- (8)勤奮進取,具備良好的分析和解難能力;
- (9)具備良好的中、英文會話和書寫能力,以及良好的人際溝通技巧;以及
- (10)履歷表須依時序列出過往的工作經驗和具備的相關技能及經驗。
- (1)A Hong Kong bachelor’s degree in IT or computer studies, or equivalent;
- (2)Level 2 (Grade E before 2007) or above in both Chinese Language and English Language (Syllabus B before 2007) in the Hong Kong Diploma of Secondary Education Examination (HKDSE) or the Hong Kong Certificate of Education Examination (HKCEE), or equivalent;
- (3)A minimum of 5 years’ post-qualification working experience in IT field, of which a minimum of 3 years should be involved in
- (1)the design, implementation, support and maintenance of large-scale network infrastructure in multiple data centres, general offices and sales counters for serving the general public, customers, suppliers, business partners and/or employees; or
- (2)the enhancement of core network equipment in data centres and relocations of data centres;
- (4)Solid hands-on experience in providing 24x7 first/second line support for network and critical systems related to logistic operation, and general office operation for postal or similar businesses;
- (5)Proficient in one or more of the following areas: Cisco Network Product Support; First Line Support for Retail Network; and WAN Connection Management and Support;
- (6)Preference will be given to holders of CCNP/CCDP/CCIE/CCDE or CISSP/CISA/CISM/CRISC/CGEIT;
- (7)Good interpersonal and persuasive skills in managing multiple stakeholders to adopt IT solutions effectively to meet business and operational targets;
- (8)Diligent, with great initiative and good analytical and problem-solving abilities;
- (9)Good verbal/written and interpersonal communication skills in both Chinese and English; and
- (10)Resume must provide career history as well as skills and experience in chronological order.
入職條件(註)
2007年前的香港中學會考中國語文科和英國語文科(課程乙) C級及E級成績,在行政上會分別被視為等同2007年或之後香港中學會考中國語文科和英國語文科第3級和第2級成績。



