Invest Hong Kong (InvestHK) is looking for a confident, experienced and enthusiastic applicant to join our Information Technology Team as Deputy Manager, Information Technology. In this role, you will oversee information technology (IT) procurement and administration, supervise and provide customer-centric helpdesk support, and ensure our IT systems remain secure and compliant with Government IT security policies and guidelines.

Duties

• (a)To perform day-to-day IT administrative tasks, including procurement of IT products and professional services, record keeping, user account management and IT infrastructure management;
• (b)To assist in executing IT security audit exercises and to ensure adherence to Government IT security policies and guidelines;
• (c)To supervise and provide customer-focused and results-oriented IT support services to users, including help-desk services and troubleshooting of user problems;
• (d)To perform tasks related to incident handling, problem resolution, and change management; and
• (e)To perform ad hoc duties assigned by supervisors.

(Remarks: Appointee may be required to work in non-office hours or overtime on a need basis.)

• (a)Three years of relevant full-time work experience in IT, including at least one year of hands-on experience in managing IT infrastructure and/ or executing IT security-related assignments;
• (b)A Bachelor’s degree in information technology, computer science or related disciplines from a Hong Kong university, or equivalent;
• (c)Excellent communication and liaison skills;
• (d)Ability to work independently under pressure and meet tight deadlines;
• (e)Strong experience in the following technologies/ products would be advantageous: VMware virtualisation platform and Microsoft Active Directory;
• (f)Experience in the procurement of IT products and professional services would be advantageous;
• (g)Holder of IT related certification
• (s)would be advantageous, such as VMware Certified Professional (VCP) and Information Technology Infrastructure Library (ITIL);
• (h)Holder of IT security related certification
• (s)would be advantageous, such as Certified Information Security Professional (CISP; 註冊信息安全專業人員) / Certified Information Security Member (CISM; 註冊信息安全員) from CNITSEC (中國信息安全測評中心); Certified Information Systems Security Professional (CISSP) from International Information System Security Certification Consortium (ISC2); and Certified Information Systems Auditor (CISA) / Certified Information Security Manager (CISM) from Information Systems Audit and Control Association (ISACA); and
  • (i)Meet the language proficiency requirements of “Level 2” result in the Use of English paper and “Level 1” result in the Use of Chinese paper in the Common Recruitment Examination (CRE), or equivalent (see Notes
• (a)to (c)).