(a) 就簡單的稅務事宜解答納稅人的查詢； (b) 協助審查和處理報稅表及申請表；及 (c) 協助進行評稅工作，其中包括處理物業轉讓的加蓋電子印花申請，進行有關物業及股票市場的專題研究，以及初步審閱要求仲裁的個案。

(a) To handle taxpayers’ enquiries on simple tax matters; (b) To assist in screening and processing of tax returns and applications; and (c) To assist in preparing assessments including but not limited to handling e-Stamping cases for property transfer, conducting ad hoc research in relation to property and stock market, and preliminary vetting of adjudication cases.