To handle enquiries and complaints from the public through phone, email, etc., and subject to operational needs, be required to work on shifts, most likely in the daytime (from 9:00am to 6:00pm) from Monday to Friday. The post may be required to work as scheduled in the event of inclement weather such as during typhoon and black rainstorm. Interviews will be arranged in early August 2017. Successful candidates are required to assume duty in mid-August 2017(for 3-week contract) or in late September 2017(for 6-week contract); and are subject to deployment to any offices of 1823 in any district of Hong Kong.

Candidates should -

• (a)have attained Level 2 or equivalent or above in five subjects including Chinese Language and English Language in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) (Note 1), or equivalent; or Level 2 / Grade E or above in five subjects including Chinese Language and English Language in the Hong Kong Certificate of Education Examination (HKCEE) (Note 2), or equivalent; and
• (b)be fluent in English and Cantonese, fluency in Putonghua is an advantage; and
• (c)be familiar with PC applications, including Chinese typing skill. Continuous employment will be given to those who pass the post-training assessments.