二級社會保障主任主要負責：
(a) 協助社會保障辦事處／辦公室／組別管理日常事務；
(b) 監督和監管社會保障助理職系及其他職系員工的表現；
(c) 就社會保障援助金額作出授權／建議，並處理多付／少付款項的個案；
(d) 協助實施、管理和檢討社會保障政策及計劃的工作；
(e) 調查和審核詐騙個案；
(f) 協助處理社會保障電腦系統的維護事宜，並進行相關的行政工作；以及
(g) 為社會保障職系員工安排及舉辦培訓課程。

(註： 二級社會保障主任或須擔任戶外工作和執行緊急職務；以及不定時、隨時候召或上班候命工作。)

A Social Security Officer II is mainly deployed on -
(a) assisting in the day-to-day management of a social security field unit/office/section;
(b) supervising and monitoring performance of staff of Social Security Assistant grade and other grades;
(c) authorising/recommending social security payments and handling overpayment/underpayment cases;
(d) assisting in implementing, administering and reviewing social security policies and schemes;
(e) investigating and assessing fraud cases;
(f) assisting in the maintenance and administration of the Computerised Social Security System; and
(g) organising and conducting training courses for staff of social security grades.

(Note: A Social Security Officer II may be required to undertake outdoor work and emergency relief duties; and work irregular hours and perform on-call or stand-by duties.)