InvestHK is looking for a passionate, high-calibre, result-oriented professional to join its Global Family Office Team. In this important role, you will need to deploy your first-rate strategic, execution and leadership skills to make an impact in the development of the family office sector in Hong Kong. If you are driven to make a difference and contribute to the city’s further development as an international financial centre, this role represents a unique opportunity to drive, build and transform the family office ecosystem and help make Hong Kong a leading global hub and destination for family offices, a key policy in the Chief Executive’s 2022 Policy Address.

The Role

Reporting to the Global Head of Family Office, you will be responsible in helping implement Hong Kong’s Family Office Strategy in conjunction with other government bureaux and departments, regulators, and financial and other industry stakeholders. You will work with the team to collaborate with and leverage other sector teams at InvestHK Headquarters, as well as our global network in 35 cities around the world.

You will need to demonstrate: • the ability to develop, refine and implement a global strategy and plan to generate leads, drive deep client engagement with family offices in target markets around the world; • proven knowledge and experience in private wealth and family office related investment business, customer acquisition, business development and retention; • the ability to leverage your extensive network which is relevant to the ecosystem of family office in and outside Hong Kong; • a track record of successfully collaborating with both internal and external stakeholders, including government bodies and regulators to drive impact and outcomes; • leadership of high-performing teams, cross-border and multicultural teams; • the ability to work independently under pressure, meeting targets and objectives and responding effectively to ad hoc requests; • strong communication and public speaking skills; • the willingness to conduct regular international and Mainland business development and undertake travel; and • the skills to handle administrative and operational matters.

Duties

• (a)To assist Global Head, Family Office to promote Hong Kong as a leading global hub and destination for family offices, develop and implement an integrated investment promotion, marketing and public relations strategy to attract family offices from around the world to establish a new set-up or a satellite office and/or expand in Hong Kong via a one-stop concierge service platform;
• (b)To help drive and achieve key performance indicators and objectives set for FamilyOfficeHK;
• (c)To help drive the collaboration with InvestHK’s global teams and other internal and external partners, develop and implement engagement programmes with key stakeholders to build an effective network and outreach programmes to attract family office targets and develop an attractive, unique and vibrant ecosystem in the city;
• (d)To drive Hong Kong as the preferred choice of family office, formulate and implement a structured customer experience journey and service excellence framework to enable a first-class client on boarding;
• (e)To help drive the upskilling of the team to deliver evolving needs from target audience in areas such as philanthropy, sustainability, disruptive technologies, and art trade but not limited to the above;
• (f)To lead in further developing and implementing an annual flagship global family office conference in Hong Kong and drive a series of impactful events in key hubs around the world to tell the Hong Kong story, attract and engage with family offices and asset owners;
• (g)To help manage and monitor the performance of the team, ensure quality financial and operational management, and timely input to policy bureaux; and
• (h)To support the Global Head of Family Office and the directorate of InvestHK on duties and assignments as and when needed.

• (a)Minimum ten years of relevant full-time work experience in supporting UHNWIs and/or family offices gained in financial services (preferably private banking and/or family offices) or financial and/or professional services industries;
• (b)A Bachelor’s degree or equivalent, a higher degree in Business Administration, Finance, Economics, Law, Accounting or Marketing would be an advantage; and
• (c)A good command of both written and spoken Chinese (Cantonese and Putonghua) and English. Fluency in one or more of the languages of the key target markets (i.e. ASEAN, Middle East, Europe) would be an advantage.