擔任康樂及文化事務署轄下憲報公佈的文娛中心、公共圖書館和博物館的服務員，其主要職責包括：
(1) 接待使用者及照顧使用者的需要；
(2) 指導及協助市民使用場地設施及服務；
(3) 負責場地出入口的檢查工作及人群管理；
(4) 執行場地規則；
(5) 督導外判服務承辦商員工；
(6) 整理圖書館資料及上架工作；
(7) 樓宇管理；
(8) 協助安排場地舉辦的活動及節目；
(9) 前台工作；以及
(10) 一般管理支援。

(註：受聘人須穿著制服，輪班當值、不定時及於星期六、日及公眾假期工作。)

To act as customer service assistant in the gazetted civic centres, public libraries and museums under the charge of Leisure and Cultural Services Department:
(1) to receive patrons and cater for their needs;
(2) to provide guidance and assistance to patrons in using facilities and services of the venues;
(3) to perform inspections at entrances/exits and crowd control;
(4) to enforce venue regulations;
(5) to supervise staff members of service contractors;
(6) to perform processing and shelving of library materials;
(7) to perform building management duties;
(8) to assist in conducting events and activities;
(9) to perform front-of-house duties; and
(10) to provide general management support.

(Note: Appointee(s) are required to wear uniform, work shift and irregular hours, and on Saturdays, Sundays and public holidays.)