二級工人主要在教育局轄下的學校╱辦公室負責： (a)搬運家具、上落存放倉貨物料及辦公室器材，並處理其他雜務工作； (b)文件和檔案收發、文件送遞、寄信及有關郵務的工作； (c)複印、影印和釘裝文件，並操作其他辦公室器材； (d)提供清潔、茶房及茶水服務； (e)協助處理保安工作(例如開門及鎖門，查核到訪者身份等)，並於接待處當值，接聽電話及處理簡單查詢；以及 (f)執行由高級職員分配的其他工作。 [備註︰獲聘的二級工人須(i)每星期工作45小時(不包括用膳時間)，並可能須穿着制服，執行戶外工作、輪班及/或不固定時間工作，實際工作時間由主管安排；(ii)接受本局分派到不同地區及崗位(包括學校及辦公室) 工作，以及學校及/或辦公室之間的調職安排。]

A Workman II is mainly deployed in schools/offices of Education Bureau on: (a) moving furniture, loading and unloading stores and office equipment, and any other general labour duties ; (b) carrying out receipt and despatch, by-hand delivery and postal-service related duties; (c) duplicating, photocopying and sorting of documents and operating other office automation equipment; (d) providing cleansing, pantry and tea services; (e) assisting in security duties (such as locking and unlocking doors, checking visitor's identity, etc), manning reception counter, and answering telephone calls and simple enquiries; and (f) performing any other duties as assigned by senior officers. [Remarks : Workman II appointees (i) should work 45 hours net per week (excluding meal break); may be required to wear uniform, perform outdoor duties, work shift and/or irregular hours, actual working hours will be arranged by supervisors; and (ii) should accept posting in different locations and of different nature (including schools and offices); be subject to posting and transfer between schools and/or offices.]