二級工人的主要職責是： (a) 協助樓宇保養的非技術性勞動工作; (b) 一般體力勞動工作，包括清潔、搬移家具和器材，裝卸文件、粗重物料和文具項目； (c) 在戶內和戶外收集和派遞文件、物料及文具項目； (d) 簡單的辦公室工作，包括操作影印機、釘裝機、碎紙機、傳真機和掃描器及打印機； (e) 一般辦公室支援工作，包括布置會議場地；及 (f) 接待處工作，接待訪客，回覆查詢及接聽電話。 [請參閱註(D)]

A Workman II is mainly deployed on : – (a) performing labour tasks of non-skilled nature in building maintenance; (b) general manual work including cleansing, moving furniture and equipment, loading and unloading documents, bulky stores and stationary items; (c) indoor and outdoor collection and delivery of documents, stores and stationery items; (d) simple office work including operating photocopying machine, binding machine, shredder, fax machine and scanner cum plotter; (e) general office support duties including setting up meeting venue; and (f) manning reception counter, receiving visitors, answering general enquires and telephone calls. [See Note (D)]